Welcome to Exact Tutors! These Terms & Conditions govern your use of our website and services. By accessing or using our website or services, you agree to be bound by these Terms & Conditions. If you do not agree to these Terms & Conditions, please do not use our website or services.
1. Services
Exact Tutors provides online tutoring services to students seeking academic support. Our services include but are not limited to:
- Matching students with qualified tutors
- Scheduling tutoring sessions
- Processing payments for tutoring services
We strive to provide high-quality educational support tailored to each student’s needs. However, we do not guarantee specific academic outcomes or results.
2. User Accounts
To access certain features of our website and services, you may be required to create an account. You are responsible for maintaining the confidentiality of your account credentials and for any activity that occurs under your account. You agree to notify us immediately of any unauthorized use of your account.
3. Payment
Payment for tutoring services is processed through our website. By scheduling a tutoring session, you agree to pay the specified fees for the services provided. Fees are due and payable at the time of booking. We accept payment via credit/debit card or other payment methods specified on our website.
4. Cancellation and Refunds
If you need to cancel a tutoring session, you must do so at least 24 hours in advance to receive a full refund. Cancellations made less than 24 hours before the scheduled session may be subject to a cancellation fee. Refunds for cancellations will be processed within a reasonable timeframe.
5. Code of Conduct
We expect all users to conduct themselves in a respectful and professional manner when using our website and services. Prohibited actions include but are not limited to:
- Harassment or discrimination of tutors or other users
- Posting or sharing inappropriate content
- Violating the intellectual property rights of others
We reserve the right to suspend or terminate your account if you engage in any prohibited conduct.
6. Intellectual Property
All content and materials on our website, including text, graphics, logos, and images, are owned or licensed by Exact Tutors and are protected by copyright and other intellectual property laws. You may not reproduce, distribute, or modify any content from our website without our prior written consent.
7. Limitation of Liability
To the fullest extent permitted by law, Exact Tutors shall not be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in connection with your use of our website or services. This includes but is not limited to damages for loss of profits, goodwill, data, or other intangible losses.
8. Governing Law
These Terms & Conditions shall be governed by and construed in accordance with the laws of the United Kingdom. Any disputes arising out of or in connection with these Terms & Conditions shall be subject to the exclusive jurisdiction of the courts of the United Kingdom.
9. Changes to Terms & Conditions
We reserve the right to update or modify these Terms & Conditions at any time without prior notice. By continuing to use our website or services after any changes are made, you agree to be bound by the revised Terms & Conditions.
10. Contact Us
If you have any questions or concerns about these Terms & Conditions, please contact us at contact@exacttutors.com.
