At Exact Tutors, we are committed to protecting the privacy and security of our users’ personal information. This Privacy Policy outlines how we collect, use, and safeguard the information you provide to us when accessing our website or using our services. By using our website or services, you consent to the collection and use of your information as described in this Privacy Policy.
Information We Collect
We collect personal information from users in various ways, including:
- Information You Provide: When you sign up for an account, request information, or communicate with us through our website, you may choose to provide us with certain personal information such as your name, email address, phone number, and billing information.
- Automatically Collected Information: We may also collect certain information automatically when you visit our website, such as your IP address, browser type, operating system, and browsing preferences. This information helps us improve our website and customize your experience.
How We Use Your Information
We use the information we collect for the following purposes:
- Providing Services: We use your personal information to deliver the services you request, such as scheduling tutoring sessions, processing payments, and communicating with you about your account.
- Improving Our Services: We may use your information to analyze trends, track user activity, and gather demographic information to improve our services and tailor them to your needs.
- Communications: We may use your contact information to send you updates, newsletters, promotional materials, and other communications related to our services. You can opt out of receiving these communications at any time by following the unsubscribe instructions provided in the email.
- Legal Compliance: We may use your information to comply with applicable laws, regulations, legal processes, or government requests, as well as to protect our rights and interests.
Information Sharing
We may share your personal information with third parties in the following circumstances:
- Service Providers: We may share your information with third-party service providers who assist us in delivering our services, such as payment processors, IT support providers, and marketing partners. These service providers are contractually obligated to use your information only for the purposes of providing the services we request.
- Legal Requirements: We may disclose your information in response to a subpoena, court order, or other legal process, or to comply with applicable laws or regulations.
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity.
Data Security
We take reasonable measures to protect the security and integrity of your personal information. However, no data transmission or storage system is completely secure, so we cannot guarantee the absolute security of your information.
Your Rights
You have the right to access, correct, update, or delete your personal information at any time. You can do so by logging into your account or contacting us directly. Please note that we may retain certain information as required by law or for legitimate business purposes.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website or sending you a notification.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at contact@exacttutors.com.
